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Reservations Policies

When booking a reservation at the Aspen Square Condominium Hotel, there are a few important policies we want our guests to be informed of. Please note that our cancellation policies differ between winter and summer seasons. Specifically, deposit-due and balance-due deadlines vary between seasons. It is also important to note that Aspen Square is a completely non-smoking property, and that we cannot accommodate pets in our guest rooms. Please note that our combined taxes and fees total 23%

WINTER (Thanksgiving-mid-April; Holiday Season excluded):

  • 35% deposit due at booking; balance due 14 days before arrival
  • 14-day worry-free cancellation
  • Cancellations less than 14 days before arrival are non-refundable
  • 30-day worry-free cancellation for reservations +30 days in length; cancellations less than 30 days are non-refundable

HOLIDAY (December 22-January 2):

  • 35% deposit due at booking; balance due 30 days before arrival
  • 30-day worry-free cancellation
  • Cancellations less than 30 days before arrival are non-refundable

SUMMER (Mid-April-Thanksgiving):

  • 35% deposit due at booking; balance due 14 days before arrival
  • 14-day worry-free cancellation; cancellations less than 14 days before arrival are non-refundable
  • 30-day worry-free cancellation for reservations +30 days in length; cancellations less than 30 days are non-refundable.

GROUPS  (5 or more condominiums with the same stay/date pattern)

  • For groups, a  tiered cancellation policy is in effect culminating at 30 days non-refundable. 
NO refunds will be issued for late arrivals or early departures. This includes but is not limited to; travel delays or cancellations, weather issues or illness.

TERMS AND CONDITIONS:

CHECK-IN TIME: 4:00 PM*
CHECK OUT TIME: 10 AM
*Rooms cannot be guaranteed ready for occupancy before 4:00 pm.

We are happy to note special requests for room features, exact views, floor or even specific rooms. While we will try very hard to fulfill requests, we cannot guarantee specific requests.

ADDITIONAL POLICIES: 
Aspen Square Condominium Hotel is a fully non-smoking property, including the prohibition of tobacco and other smoke products in rooms and public areas. A special cleaning fee of $200 will be charged to any guest smoking in a condominium. Sorry, pets cannot be accommodated at Aspen Square. Although we do not accept pets, service dogs are welcome. Please confirm with reservations the requirements.   

EXTRA PERSON FEE
Each of Aspen Square's condominiums has a set capacity of adults. If the number of adults in a room exceeds capacity, an extra person fee of $15 is added to the nightly room rate for each additional adult. The room capacities for adults are as follows:

  • Fireplace Studio - 2
  • One-Bedroom - 2
  • Two-Bedroom - 4
  • Two-Bedroom + Den - 6
  • Three-Bedroom - 6

Guest shall be liable for any costs, loss, or damage by the guest during their stay, including, without limitation, any loss or damage to the guest room, premises or property incurred by hotel guests or third party.

Management will not be responsible for the loss of money or valuables of any kind in rooms, in cars, or left on premises or for lost, stolen or damaged skis.